We know how important it is that you feel taken care of while we are taking care of your little ones, so we're always here to answer questions or concerns you may have. Our top priority is the safety of your children and the comfort of the parents, so if there is anything we can do ensure that, don't hesitate to reach out to kids@cityheartjackson.com.
What security measures does CityHeart have in place for Kids Ministry?
Security starts with a background check on every volunteer that is involved with CityHeart Kids. We also have orientation for new volunteers that go over security procedures, which includes lockdown measures, fire evacuation, and day-to-day activities/procedures that keep our children safe. We have name tags upon check-in, given to the parent and child for identification purposes and pick-up. The name tag indicates the child's name, a personal code for drop/pick-up, and noted allergies.
When can I drop my kids off? When do I need to pick them up by?
Your child(ren) can be dropped off starting at 9:40am. Pickup closes 15 minutes after service ends.
Does CityHeart run background checks on leaders in Kids?
Yes, Background checks are done on all individuals that express interest in volunteering in CityHeart Kids.
How can I get involved with helping in Kids?
Simply email kids@cityheartjackson.com. From there, a member of our Kids Ministry Leadership Team will follow up with you for next steps.
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